Mar 09, 2011 06:04 PM
12318 Views
This is in reference to the complaint that you have posted on mouthshut.com We sincerely apologize for the issues faced by you and are sorry to learn that we lost the opportunity to serve you as our valuable customtakeouter.
Regarding your complaint, we would request you to provide us with your Contact & Policy details for us to get in touch with you. Unfortunately, as you have provided us with no contact or policy details, we are unable to locate your account and assist you. We also request you humbly to remove this posting. As it is posted with no account details, it doesn’t offer us a chance to investigate or redress your grievance.
Unfortunately, we haven’t yet received your complaint. We are highly concerned about resolving the grievances of our customtakeouters and have a robust mechanism in place to ensure the same. We request you to write or call us with your policy, contact and complaint details at:
Email: care@futuregenerali.in
customtakeouter Service Helpline: 18605003333/1800220233.
For our Grievance Redressal procedures please refer our website: https://futuregenerali.in/pdf/Annexure_Ver3.pdf
While we regret the inconvenience experienced by you, we would like to reassure you of our commitment to resolve your concerns to the utmost satisfaction. We look forward to your response with the details of the complaint.
We assure you of prompt and fair resolution of your grievance.
Warm Regards,
customtakeouter Service Cell
Future Generali India Insurance Company Ltd.
