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MouthShut Score

11%
1.11 

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Verified Member MouthShut Verified Member
Bhubaneswar India
There Is Nothing In The Website
Jul 23, 2017 09:29 AM 5895 Views (via Android App)

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Buying furniture online is a trend now a day but this is not handy. There is a lot of difference between buying furniture online and from local carpenters. In the online products we just can see the pictures of the furniture but in the local market we can see and inspect the quality of the products. So I think buying furniture online is not a good thing.


Now coming to this site, this site also do the same thing, provides furniture delivery. And the product prices are extremely high, you can check that. You may get those products in local market in low price but I admit that you will never get such designed and fancy product like online. But our aim is not to buy just a fancy product with bad material.we are searching a combination of both in order to beautify our house.


They don't have any contact number. They only provide a email which is not a efficient way to get in touch with them.


Return policy is very complex in this site. They don't accept return however only accepts replacement in certain conditions. You have to send them the photo of the defective part of the furniture and they will send that part only as replacement. Now just think if one part of the item can be bad then it is possible that another part also be bad. And they only accept replacement request within 72 hours of delivery it means you have to point out the weak points of the furniture within 72 hours or else you can never return it.


So moreover it is not a good choice at all to buy furniture online. The site is not useful at all. Never trust this.


Thanks for reading


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Brand Response

Hi Mr. Nayak,
Greetings from Furnspace.com !
We appreciate your feedback and please accept our apologies for not being able to meet your expectations, however we would like to share with you that our team spends a lot of time in identifying the right prices for all products taking into account the exceptional quality which we offer to all our customers. Please be assured that the products available on our website are worth up to the last penny of the cost.
However, if you compare our products with the ones at other brands, there might be a possibility that the prices differ. This could be due to difference in the quality of material used.
Further, we would like to inform you that all our products go through a stringent quality check before order processing and in case you happen to receive a damage, defective or incorrect product, we have a customer friendly returns policy to help you out in a justified manner.
You can reach us at +91 22-396-59223 (10:30 AM - 8:30 PM) or drop an email at care@furnspace.com for any assistance.
Warm Regards,
Team Furnspace

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By: Care_Furnspace | Jan 15, 2018  04:04 PM Comments 0

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