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MouthShut Score

59%
2.89 

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+91-124-6634800

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KARNATAKA (Bengaluru / Bangalore) India
Horrible customer service
Jul 13, 2016 07:09 PM 2732 Views

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I have been a customer of Freecharge for 2 years now. Everything was smooth until, I contacted them for a problem. Ticket ID 3974394 & 3974395. I wanted to update my email id or delete the account and create a fresh one. I never thought a successful start up would have such a crazy customer service team. Horrible customer service experience.




  • Folks beat around the bush




  • Don't care a damn about your problems or don't read emails, just keep pasting standard responses




  • Longer Turn around time.




  • No way to contact them except for email. Email team, doesn't know what they are doing!




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