Sep 13, 2010 07:21 PM
12751 Views
(Updated Sep 13, 2010 10:06 PM)
I bought a ford figo diesel version on 8 August 2010 despite advice by the wise men advising me not to do so, because of poor after sales. But my idea behind buying the car was that I drive my cars with so much care that I would hardly be sending the car to garage, but for the usual service, for which I took a Total maintance plan.
But that was not to be.. I was proven wrong within a month of buying the car. I bought my car from NCR FORD defense colony. I can't define my happiness when I got the delievery of my car. My car was given a temporary Registration number as my car was to be registered in haryana by the dealer himself.
everything was going so well, till I called those guys at the showroom after around 18-20 days of buying the car regarding the permanent registration. They kept delaying it telling me it will be done in a couple of days, till the temporary registration actually expired after one month. The ex showroom price of my car was 4.77 lacs, so the haryana registration and road tax come to around Rs 5500, but I paid them 8500 as I was informed that the rest goes towards fees of the agent.
I paid them 8500 and was expecting that things would go smooth. But that was a wishful thinking as Ford Dealers still do not believe in after sales support. When finally I got frustrated and asked them to explain about the delay, I was informed that though the registration has already been done but it will be given to me only after I pay Rs 2000 more. Though I have already paid the price as quoted by them ( I have their invoice) I am still not getting my registration. This is like you sell a thing at a price and one month after selling it the shopkeeper asks you more money for the same.. The dealer tells me to talk to the agent (at RTO) and the agent asks me to talk to the dealer.
Guys, Trust me Ford dealers will never change. You go to any other brand dealers and you will feel the difference. I didn't trust the advise of wise men and I am paying. Please think twice before investing your hard earned money in ford. There are many more cars in the market
