I frequently purchase items , especially books from Flipkart.Some of the books which I purchased were-Think and Grow Rich, Zero to One, Indian Polity by Lakshmikanth , Rich Dad Poor Dad and Think Like Billionares.
Return Policy-Although all products were genuine, few were of adultrated quality.However, I was able to return those fake products and the very next day.Also, my money got transferred to my WALLET within 24 hrs.Keeping all these stuffs in mind, I truly trust this site.
Customer Service-One can give complaints and get the information.
App and Website-Most of the features are on the mobile app.So you can return products and get your money instantly is by using the app only.
Delivery Time -One has wait quite a long time for product to be delivered.
Overall, it has a plethora of products , so you can find almost any product on Flipkart.It is reliable and trustworthy.
Hope this information helps u.
THANK YOU: )