Nov 10, 2014 12:39 PM
37098 Views
(Updated Nov 10, 2014 12:42 PM)
Order Id: OD101203624693206300.
I had purchased Bosch Skil Impact drill 6513 JJ model which according to Skil comes with 138 Pieces Smart Kit and flipkart instead sent me 6513 JP model which comes ONLY with drill and nothing else.
A few points to consider:
1) On the product page Flipkart has mentioned that the model no. is 6513 JJ, which according to Bosch-Skil contains 138 pieces Smart Kit.(https://flipkart.com/bosch-skil-f015-651-3jj-081-impact-driver/p/itmdtwyjwg6nbzzr?pid=HMDDTWYJWG6NBZZR&otracker=from-search&srno=t_26&query=skil+&ref=16d65461-48ce-48a1-9667-f58cb6df263c)
2) On email enquiry, Flipkart customer support had confirmed that it comes with 138 pieces Smart Kit.
3) Previous buyers of this product have also mentioned in the comments section that they received 138 pieces smart kit along with the drill.
4) I had also called Flipkart customer care number which had apologized for the wrong model and had confirmed that this time they will send me 6513 JJ model along with 138 pieces smart kit.
NOW today I again received a mail from flipkart which says:
"We are happy you have chosen to shop with Flipkart.com. With regards to your query, We would like to inform you that only machine is included in the package. We hope this information is helpful."
Flipkart is trying to passion an INFERIOR product by charging for a COSTLIER product. This is a 1st class fraud which is being played on me.
I want the item to be delivered which I had purchased or flipkart will receive a Legal Notice from me and if the correct item does not get delivered within time i'll be forced to approach Times of India, Hindustan Times, CNBC Awaaz etc besides approaching the consumer Court.
I further demand apologies from Flipkart and compensation for all the fraud which flipkart has played on me and for extremely unprofessional attitude. I am very disappointed and it is hard to believe that an e-retail giant as big as Flipkart has indulged into such unfair practices!
