It has been a miserable experience with Flipkart and Ekart in the recent times. Seems all bosses have made their dough and would like to move on with other ventures. Recently, when Freedom251 made big announcements and could not stand by it ( atleast till I write this review) , I see Flipkart going the same way. My order which was accepted and product dispatched on same day. Ekart responded telling incomplete address and I clarified on the address, which is same for my previous orders.
After a long delay and couple of compliants to Flipkart, EKart updated the status as Order Rejected by customer. SURPRISE, as I never rejected nor got a call from EKart or Flipkart on my rejection. Seems the Bansals and Flipkart team just does not want to consider our suggestions on last-leg communication in their logistics. EKart has been miserable and Flipkart has been deceiving people like me, who are patiently waiting for their products. Time to move on Flipkart ! You are threading the same road what Snap Deal had ventured. All the Best. Hope you realign and listen to customers and value their experience, rather than turn your ears to blind logistics team. Very Disastrous.
