Customer Support stolen Gift Voucher details. Review on Flipkart

Flipkart — Customer Support representative stolen my Gift Voucher Details and used personally.

Hi,

On march 5th I was trying to add gift vouchers to my Flipkart account, and the link were not loading.

I raised a ticket with Flipkart the same day.Unfortunately by mistake I gave the voucher no. along with the PIN number.

I was totally unaware that something can go wrong here.Then they asked me to provide screenshots of the error.And then on 23rd of March they came back to me saying that out for 5 gift vouchers of 500 rs, 2 have been already used by me for placing order on 19th of march.

I told them I have not used any of those voucher.They told me that may be my friend utilized it who gave me gift, If he need to such act why would he do that in march, the coupons were gifted to me in NOV. Anyway I called my friend and confirmed and he is saying he did not even have those details with him now.

I asked Flipkart support team that, if you know that someone placed the order why cant you go ahead and ask him that this voucher has been claimed by some other person, can you please verify details.But they are pushing the loss on me and saying you should reach to cyber crime team.

Guys please suggest what should be done for such CHEATERS?can you Put me in touch with someone who can help me with this? they are disagreeing on the part of sharing the details of other CHEATER BUYER(who is certainly from there customer support team)who misused the information provided in the support ticket.

Thanks