Sep 03, 2016 11:11 AM
1818 Views
In just a few years, e-commerce has changed the way India shops. Customers have access to a wide range of products while enjoying a convenient shopping experience. However, each step taken to fulfill customer wishes has also been impeded by certain drawbacks. Fake reviews and false ratings are arguably the most annoying of them.
They compromise the customer’s trust in the product, the platform and lower the quality of the shopping experience. As with any popular online platform, Flipkart too has fallen afoul of fake reviews and ratings — with disgruntled customers using creative monikers such as ‘fakekart’ and ‘fraudkart’ to vent their frustration. However, dear customer, you should know that Flipkart has put in place firm guidelines to enable you to make sound and safe shopping decisions by trusting only genuine reviews.
Do you want to know how to differentiate Flipkart fake reviews and ratings from genuine ones written by certified customers.
