Oct 01, 2015 09:04 AM
17436 Views
I have been shopping with flipkart since last year and the product delivered by them is very good. Their website is very good looking and loads easily. Everything is at its place and placed category wise on the website. We can easily choose from the categories we want.I remember when I ordered a Hair Dryer of Phillips that costed me 1299Rs and it was not working.
I mailed to them with a video and also applied for a refund\replacement request. Their executive called me on next day and asked the reason in returning it and I told them what happened when I tried hair dryer. He said we will arrange a pick up and we can not give refund but a replacement will be available to you soon. And in evening ekart boy came and took the product and gave me a reciept after 3 days replacement came and it was working fine also I got call from them asking about the product. They care well about their customer.It was my first time when a faulty item was received by me but they replaced it without doing and argument and any delay. I have shopped many times from them products are of good Quality and in a good condition.
Products come in a well packed and sealed box made up of hard cardboard to prevent it from damaging. Inside the box there is a Polythene around product to prevent it from water and a bubble polythene to prevent from shocks. They are providing amazing deals with cheap shipping charges.