Oct 19, 2015 10:06 AM
13214 Views
My complaint with Flipkart is ongoing. IN1510160947139575333
To my utter dismay, Flipkart is actually a cheater. I ignored all the negative reviews and decided to take Flipkart service during Big Billion Days. Only to see that the discounts and offers they were promising were not meant to be. They probably only want to increase traffic on the website and not serve customers. What they did to me is as follows:
They took my order and so forth payment of over 5000, which included a Smartphone, mobile phone cover and a pair of sandals. I was eligible for cash back. Since I did not get the discount I was eligible for, I wrote E-Mails to the customer support team. At first they tried to justify with their stupid logics that the discount I received is correct. However when my calculations actually justified that they wrongly calculated actual payment, instead of giving me the extra cashback - they cancelled my entire order. And very happily just messaged me saying your order has been cancelled.
I had ordered the phone for my mother as Diwali gift however Flipkart only knows how to deceive people. It is not bothered about customers' emotions, time and money. I don't know what is this hype for. When they are not capable of delivering products and offering discounts, then why this promotion and hype! They are big cheaters. Flipkart has done wrong not just to me but many others. Another friend of ours who ordered a phone during the same days, also told us yesterday that his order was cancelled.
Flipkart is actually making a fool of people. In the name of heavy discounts, they are only minting money and do not know how to competitively stay in the business.
