Dec 22, 2010 09:43 AM
6055 Views
I have recently come across this very good site for online buying of books.
To be frank, I was quite disappointed with most other India based online book sellers including Indiaplaza, whose services were notoriously bad. Something like the Amazon.com of India, Flipkart offers good services, a reasonably good stock of books to select from and quite attractive price range, in most cases offering good discounts also.
I find the following plus points for this site:
Real fast shipping of goods, I get the ordered books within 5/6 days, even though I reside in a tier II city, some what away from metropolitan area.
They give you the approximate delivery time for each book. Some items need to be procured from abroad, so it may take few weeks and that fact will be noted against such items. A good practice, so that customer can know when to expect that title.
Very reasonable prices, in most cases they offer discounts ranging from 5% to 40% depending on book titles. Better compare the prices with other online book sellers before you decided to buy. In most cases, you will find Flipkart prices are more customer friendly than others.
Good after sales follow up, you can track your orders, follow up consignments and also can access customer service without much hassles.
Only thing lacking is that they can’t be anywhere near Amazon .com on availability of titles . Hope they include more items like collectibles, pens, perfumes etc. on their site shortly. I find they do have a good collection of mobiles and accessories, but have not ordered any mobiles so far.
I feel, Flipkart deserves patronage by quality conscious customers.