Feb 18, 2016 04:01 PM
3032 Views
More or less I like Flipkart. Many of us may have purchased lot of goods from this web, some are lucky to have nice branded products and some are unlucky to be cheated.
I have a suggestion to Flipkart, before adding a seller to his supplier list, one tech team should be their to cross check the suppler.
Many time peoples are cheated due to the unknown supplier with fraud/faulty products.
Flipkart can implement a new process to his delivery to improve the customer service quality by evidencing parcel unpacking while delivery so if there is any short of issue with the product can be reported immediately.
This may not be a good initiative for the 3rd party delivery boys, hence the suggestion is to if there is any problem with the parcel this should be picked back by the delivery person and reverse pick charges has to be paid by the seller.
And for Flipkart, till the confirmation from the purchaser the amount should be in hold to pay, this can be a potential assurance for the supplier to provide original and checked products.
Hope this ideas can be taken care in future by flipkart so both seller and buyer will be beneficiary.
Thanks
