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MouthShut Score

43%
2.48 

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Verified Member MouthShut Verified Member
dhanbad India
Flipkart.com
Jan 25, 2016 01:54 PM 1984 Views

Customer Service:

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I buyed many items from flipkart and when compare to all shopping apps flipkart products prices are less which is great Flipkart is the best website for buying product. it’s all product original. buying anything for this website .


It is satisfaction of all product I have done five transaction with Flipkart it is awesome I never had any difficulties to get the product, it reached in time. I recommend Flipkart to my friend's and Only happy memories associated with my shopping. Top class packaging. All the order reached before due date. Great customer care support.


I bought so many products from this online store In almost all segments electronic segment products are very good, Clothing segment products are very poor, footware products can try but these also not upto the quality available in market. I never purchased from baby and kids segment so I wont comment on it. Remaining segments products are as good as other online stores .


One thing very impressive is their packing, all products from this site comes in the best packing.Coming to their replacement and refund feature they give 30 day replacement guarantee on fadvantage tagged products, mostly in this facility if u receive defective or damaged product they replace the product with another then also if u got bad one again they replace even if u ask for refund they try to convince with replacement only, refund from the flipkart is the final thing after all replacement fails with good reasons. We can understand they offers such type of replacement policy to reduce the misuse of refund option by some fraudrants . some times it is ok but some times this replacement policy irritates the customer because once they receive a product not working good they loss almost 80% of belief on that product, if they receive replaced product also working like that they loss complete goodwill on that product but then also flipkart people try to convince buyers by replacement only. Hope flipkart team will improve this replacement and refund feature further


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