Dear Flipkart -You make me" Flip" sometimes. Review on Flipkart

I've been a loyal customer of Flipkart from about 3-4 years. Initially I never ever had an issue with them.

Totally loved the quality of their products - it did meet my exception, fast and timely delivery and not to forget  the courteous delivery guy .

But from the past few months I've been experiencing a few issues .

1) placed an order  for enamor lingerie and lo what I get ? A torn piece of enamor lingerie!

I wonder how did that product ever pass the quality check process ?

Does it mean your products do not go through such a process ?

When I asked for a refund the reason they came up with was - U have not mentioned your initials in your Flipkart account  but it is mentioned in your bank. It  won't go through  and blah blah .

so it means that when flipkart's account is credited they won't check if the ac name  matches with the card ? We are getting a payment so we don't care where it comes from ?

The issues arises only when you have to go make a refund.

anyways  I got my refund after making several calls and screaming at them plus they made me a Flipkart first member.  Yippee : -)

2) Placed an order for a pair of lavie flats .

I open the box and. . They have sent a a size 37 left foot n a size 36 left foot . wow ! Am I an alien ?

And what happened to the quality  check process ?

3) Placed an order for reebok shorts . I was tracking my shipment and it said delivered to the customer at 12: 30pm.  Called up the CÇR.  Was assured that my issue would be resolved within  4 working days ! And that too when it was a mistake from their end. But wait . In the evening around 6 my product gets delivered to me .

I called up the CCR again to inform that the product has been delivered and there must have been technical glitches with their system.  But even after 4 days I've been receiving emails and calls asking if my product has been delivered.

4) The delivery boy never asks your name or insists on showing an ID proof .

They just put delivered to self n sign the papers.  They haven't paid for the products  right?

Overall Flipkart makes me flip these days .  But their offers are very tempting .