Mar 05, 2013 02:26 PM
4412 Views
Purchased an ebook via flyte OD30304073240.
struggled for hours but unable to download on device...sought assistance from ur call centre... instead got an extremely poor response.
Someone disconnected my call abruptly.The staff is poorly trained and unable to handle queries appropriately.
Later recieved an illogical and irrelevant mail frm the customer service team. they dont read out and understand ur concern, instead they copy paste their standard responses.
In nutshell, pathetic customer service.
