DON'T BUY FLIPKART LOST ITS CREDIBILITY THIS PLATFORM IS OK FOR PRODUCTS ₹ 100 TO ₹ 500 MORE EVEN IF YOU BUY THE PRODUCT AND IT DAMAGED OR DEFECTIVE AND IF YOUR COMPLAINT IS REASONABLE THEN THIS PLATFORM Don't expect any refund or replacement from Flipkart because Flipkart sells many products through third party products instead of direct manufacturing company, that's why their sellers bother with replacement and refund and F.I.R. They ask for consent letter for FIR but do not even send its proforma means F.I.R. They threaten to refund or replace but don't give refund or replacement only fool and take time so that customer gets upset and loses courage to ask for refund and replacement. Which was worth ₹ 7000 but it turned out to be damaged and defective. After accepting my replacement request, till today, Flipkart is only turning me around from 20-25 days, instead of giving a reasonable answer, they are mentally harassing me, but neither give refund. No replacement, had I bought the same thing from another platform, I would have got the replacement by now. Please avoid buying expensive from this platform as it costs money and bad luck if the product turns out to be defective or damaged, then refund and replacement at all Also you do not get mental stress free for 20-25 days. This company also hides the reviews made by you of your damage and defective products, shows only positive reviews of the product so that the reality of the product does not come in front of the customer. Gets it and gets trapped in the trap of fraud bye bye flipkart