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MouthShut Score

11%
1.08 

Customer Service:

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Amazing, Terrific, Out of words now Service
May 01, 2010 12:18 PM 4084 Views

Customer Service:

Staff Courtesy:

Please go through this review carefully...if u actually don't want to go through what I have gone through today...FIRST FLIGHT COURIER I would like to comment that it is the worst ever faced customer service infact the best thing is that these a**holes do not have a standard customer service line...where you can actually try to track your courier...the tracking service they have is online where you just get a response like "house locked" what after that do you expect them to call you...don't do so because even if you try to call any of their branches 1st thing no one would pick up your call...if they do so by mistake then you should consider yourself to be the most lucky person on earth to be disconnected...by hearing that "ek second hold karo" andheen you expect a reponse you see you have been disconnected...after that you need to use your own head to think which could be the nearest branch near to you and then try calling them try atleast 5 times...then if lucky you you would get to hear that your courier is not with us...ooops I forget 1st you would be disconnected then again you need to dial...after that you would get to hear what I just wrote...try that number then you would get a response that the guy has gone for field work ...and are disconnnected again...try calling the number again by finding it from the net...ask for the person who is out onĀ field...be on hold for a few minutes IF YOU R LUCKY you would get the number speak very politely or else you might be disconnnected again for disturbing them...request them that "bhaiya kya aapke paas mera courier hai address mera yeah hai" he would look for it and then would say "YES" AND YOU FINALLY GET YOUR COURIER...I LOVE IT WHAT A WONDERFUL SERVICE...I AM SO PROUD TO HAVE THESE KIND OF COMPANIES EXISTING IN THE MARKET TODAY AS WELL....ISN'T IT AN AMAZING SERVICE...DO TRY FIRST FLIGHT COURIER ATLEAST ONCE IN YOUR LIFE...IT MEMORABLE EXPERINCE....UNFORGETABLE


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