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MouthShut Score

90%
3.64 

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Dealer Satisfaction:

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Appeal:

Rs. 4,86,000 (Ex-Showroom)

Fiat

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Best Car with poor marketer and service provider (
Jun 16, 2018 11:05 AM 22957 Views (via Android App)
(Updated Jun 07, 2019 01:48 PM)

Leg Room:

Dealer Satisfaction:

Mileage:

Comfort:

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Appeal:

I am writing this review after four years of my driving experience. Though I had faced the following issues with my punto evo in the initial stage like ( Steering oil leakage, service center's negligence in checking radiator coolant oil level which ultimately resulted in almost zero water level, all four tyres went out of shape within 26000 km due to improper wheel alignment and balancing, the front power window glass came out of window frame while I was driving which ultimately resulted in small accident, dummy fog plastic came out of front bumper while driving, EBD system failure alarms when the battery is weak and everything happened when the car was under warranty period and it was serviced by authorized service centre ( ARAS, Madurai) . And above all the service advisor might insult you by saying "there are two kinds of customer, one who simply accept our service and pays whatever we ask for and vice versa.


By the stunning thing about my fiat punto is that, during the coolant oil leakage period, I had driven my vehicle for around 400 plus kilometers ( Madurai to Coimbatore & return) . And after identifying this mistake I had taken my car to MyTVS showroom in Madurai and the service person identified the leakage spot and changed some tubes which were weak. And found everything was normal. The amazing part was that though I had driven vehicle for almost 400 plus kms, the head gasket of engine was in perfect condition. And now recently ( 26.06.2019) there was a block in tube connected to the radiator, I found this issue only after returning back to Madurai. Still the radiator is in perfect condition.


In simple words this is one among the best car in this segment. And it took four years for me to find a good mechanic in Madurai. My suggestions is that if you plan to purchase fiat, don't reply upon "Fiat india or its authorized service center ( like ARAS located in Madurai) . First try to find a good car mechanic in your location for car's annual maintenance and then purchase. Life will be happy ??


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