Fiat S10 - Dealer Woes - Angad Auto. Review on Fiat Palio S10

We have a Fiat Palio S10 purchased in August 2003.

The vehicle has been facing starting trouble from day one of the

purchase (the vehicle has at present clocked only an approx. 6000 odd

kms's till date). This was notified to M/s. Angad automobiles

repeatedly, the battery was also replaced once by Angad under Warranty.

The problem still persisted and the mechanics at Angad Auto repeatedly blamed this on the battery, which is pertinent to note has been replaced approx 4 times till date.

Finally for the last time after my persisting with the folks at Angad

they agreed to have a look at the same.They again blamed this on the

battery, so I bought a sealed battery and took the vehicle to Angad

then Mr. Mahesh (Supervisor) at Angad agreed to check for the fault.

Now to my utter surprise they said I need to replace the Alternator at

my own cost as it was out of warranty.I seriously fail to understand

that why I need to bear the cost for the same as this is a serious

error on the part of the service centre in diagnosing the same earlier.

Further to add insult to injury they damaged my car and made a dent on

the left fender, I refused to take the car until the dent was mended

by them.The Works manager Mr.Manish agreed to have the dent mended and

speak to folks at Fiat to have the alternator issue resolved.Which

seems to not be the case as the alternator issue is still not

resolved.

And as I final parting gift when my car was returned (without the

alternator replacement)it started missing on the way home

(which is just 1 km from Angad), my driver immediately drove it back

to Angad and then Mr. Mahesh at Angad said that this was due to a

blown coil and I need to pay Rs. 1700/- to have the coil replaced.The

car was in perfect working condition apart from the starting woes.I

feel making a person pay for faults bought in by the service center is

absolutely wrong and amounts to breach of trust and cheating.Angad had

earlier refused to even mend the front and rear bumpers which have

faded, and asked me to have the same done through anuroop auto.

The Only reason I have taken my car to Angad, despite of knowing its

bad reputation, is because of its close proximity to my house.

I am at loss of words to describe the service centers policy in

customer satisfaction.Angad's bad reputation is well known from fellow

fiat owners. I am seriously contemplating action against this service centre.

I am yet to recieve a response from Fiat ( at the time of posting this ) on this.

I wish to caution fellow fiat owners to be careful of Angad Auto !