Jul 24, 2012 12:10 PM
149952 Views
I am having a saving account from this bank in Trivandrum branch (Kerala). I had a bitter experience with this bank some months back, where they deducted some bucks from my account in the name of 'ATM CARD FEE (fine?)' (around Rs.30/- twice) . When contacted their customer care, they said its a new rule by the bank implemented recently (ATM CARD fee of Rs.100 would be charged if the minimum balance is below 5000) !!... I was not aware and there was no mail communication from their side about this big change. I am sure, this way the bank might have looted many customer's money. Its plain cheating in day light.
First, they started off with many offers, (Ex: with zero transaction charges for train tickets booking), but later after making a good customer base (3-4 years), they started playing dirty tricks on customers. They are real cheats, and be cautious about this bank. Keep them away from your banking needs. Just wondering, how on earth I would know if they change the rules to something like: Rs.500/- as fine if minimum balance is below 10000/- !!!
I am soon going to close my account.
