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More that 5+ orders received none yet!. Review on Fashionandyou

Name: More that 5+ orders received none yet!
Item: Fashionandyou
Rating: 1
Author: a Mouthshut User

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25%

1.65

7,526 Votes

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Tagra

Delhi India

1 Review

More that 5+ orders received none yet!

Apr 20, 2011 05:17 PM 1870 Views

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Till date I have already placed more than 5 orders but received not even a single item yet. I'm really disappointed with their delivery service. 17th March was my order date and 3-4 weeks are already gone which is what they commit to deliver within.

I like the site range and special deals but wondering if I'm going to receive at all whatever I had ordered...and hence dont feel like recommending or shopping more from the site :(

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Brand Response

Dear Tagra,
We acknowledge your concern and apologize whole heartedly for the unpleasant experience you had in the past. Keeping your feedback in mind, we have made some major changes. We understand that a simple apology might not be enough to compensate your experience with us. It’s only an improved & better experience that might make you forget & forgive the past ones. We would request you to visit our site & check out our New & Improved Services. We have started afresh with better quality products, Experienced & Polite Customer Care Reps, New & Efficient Shipping Partners and a Brand New team all together. We hope you will have a hassle free experience in the future. For us, making Customers is, any day, more valuable than making Sales.
Regards,
Team FashionAndYou