Jul 08, 2011 04:37 PM
2822 Views
Please do not ever buy from this website!
I am an avid online shopper and I make regular purchases from many sites including 99labels and futurebazaar.
This is the most horrible one.
I admit their website and products are good, but their customer service is extremely horrible and makes it a Never-Go site for anyone thinking of buying from them.
I have been trying to get a resolution from their csr for the last 1 month. Everytime I call, they give excuses and avoid the call by saying a standard reply "you will hear from us in 72 hours". So far I have not heard a single word and it doesnt look like I will ever hear any.
I get conflicting information from their customer service team every time I call.
An example would be:
the 5th time I called, a guy mentioned that the cheque has been sent and it will reach me in 3 days. After 3days, I called them again and was shocked to hear that their finance team has not yet resolved the issue and they are not even sure they will pay me!
I dont know whom to call as they dont provide any other information on website other than a standard customer service no.
Their Customer Service team should be called "Customer Torture Team"
