MouthShut.com Would Like to Send You Push Notifications. Notification may includes alerts, activities & updates.

OTP Verification

Enter 4-digit code
For Business
MouthShut Logo
Upload Photo

MouthShut Score

25%
1.66 

Customer Service:

Product Quality:

Delivery Timeliness:

App & Websites:

Reliability:

×

Upload your product photo

Supported file formats : jpg, png, and jpeg

Address



Contact Number

Cancel

I feel this review is:

Fake
Genuine

To justify genuineness of your review kindly attach purchase proof
No File Selected

Sucks! sucks!
May 10, 2011 12:30 PM 2269 Views
(Updated May 15, 2011 11:34 AM)

Customer Service:

Product Quality:

Delivery Timeliness:

App & Websites:

Reliability:

I ordered something on jan 22 it was cash on delivery. got the order confirmation email but nothing after that, they said they will call but never did. got another email on march 15(53 days later!)  that my order is dispatched, but again nothing, I didnt get my order or any followup from them. I am glad it was cash on delivery order. I am never ordering from there, may be, before they try to act all fancy and keep focusing on beautifying their site, they can invest on getting their systems right.


Besides they spam like crazy which is very very stupid and short sighted, I wake up and sleep with their SMS and I Hate it.


Upload Photos


Upload photo files with .jpg, .png and .gif extensions. Image size per photo cannot exceed 10 MB


Brand Response

Dear Ramneekbehl,
We acknowledge your concern and apologize whole heartedly for the unpleasant experience you had in the past. Keeping your feedback in mind, we have made some major changes. We understand that a simple apology might not be enough to compensate your experience with us. It’s only an improved & better experience that might make you forget & forgive the past ones. We would request you to visit our site & check out our New & Improved Services. We have started afresh with better quality products, Experienced & Polite Customer Care Reps, New & Efficient Shipping Partners and a Brand New team all together. We hope you will have a hassle free experience in the future. For us, making Customers is, any day, more valuable than making Sales.
Regards,
Team FashionAndYou

Upload Photo

By: FashionandYou | Nov 11, 2013  02:58 PM Comments 0

See full communications

Comment on this review

Read All Reviews

YOUR RATING ON

Fashionandyou
1
2
3
4
5
X