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25%
1.65 

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Anything but YOU... Fashion and You !
Nov 06, 2012 03:22 PM 1296 Views
(Updated Nov 06, 2012 03:35 PM)

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Damn !!Only if I'd read the reviews (on mouthshut) before placing order with Fashion nYou ! First of all, placing order itself is so painful ..they give you something like 30 mints to check out...shopping in such a jiffy doesnt give you enough time for you to think, least of all, cross checking the colour of the product (you wont think the colour of the pic/product uploaded would be so different when u r in a hurry to check out).


Secondly they dont believe in replying to the msgs you send them regarding your order.Unprofessional ppl !


Thirdly, they dont really believe in calling up customers and keeping them informed about the shipment/dispatch....no smses even unlike Hoopos.com (Btw Hoopos guys are very warm and customer friendly, love their products, schemes and customer service!) !


I ordered four things from Fashion and You.com, one of which was a Saree for my sis worth Rs, 2500/-, the Image had blue colour and when u scroll down in description they had 'violet' writted there (remember I had to order four things in 30 mints !!) which I didnt think was very impt as I liked the colour on Display any whichway !


First of all they divided my consignment into 3 parts.And when I rec'd the Saree I was shocked to see such a bright Violet colour.On calling up for exchange they were soo eager to tell me that its my mistake and I gotto live with it (Thank You but no thank you !), yuck I feel stupid, irritated for having wasted my money on something as disgusting at that.


But at the same time now I know where NOT to shop and waste money + energy and time !


But, I will always hate Fashion and You for being soo unkind !


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Brand Response

Dear Abha,
Apologies for the inconvenience. As you have not mentioned any specific order details in your above complaint we were unable to identify the issue. Please help us with the order number so that we can identify and resolve your issue as soon as possible.
Thanks and Regards,
Team fashionandyou.com

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By: FashionandYou | Nov 16, 2012  05:19 PM Comments 2

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