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MouthShut Score

25%
1.65 

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Mental harassment by this online site
May 06, 2013 03:53 PM 1799 Views
(Updated May 06, 2013 03:55 PM)

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The story begins when I orders a Suit in Dec'2012,  it was defective and I returned it back.. cost of that suit was near about 3000/-they did not return my money back they said it will be credited in my fashionnadyou account I had no other choice I agree to that.also there is a condition you can not redeem that amount partial, you have to redeem in one shot also you have to pay for shipping.


again for me no choice left I ordered a lamp, a book and a cotton Kurta. size for cotton Kurta was not good for me so again I returned the product and ordered a Tupperware buddy lunch box. I did not receive the product no intimation from fashion and you despite that I was calling again and again I also wrote a mail to them they said it would be deliver soon again no date mentioned after 28th Days they are informing me the product is not available and now back to square no refund in my account.


I am fed up with this service do not want to buy anything from here also will not recommend anybody to buy. They keep duplicate products. Will give you mental harassment. I always do online shopping guys trust me this will only give you mental harassment.


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Brand Response

Dear shital256's,
We acknowledge your concern and apologize whole heartedly for the unpleasant experience you had in the past. Keeping your feedback in mind, we have made some major changes. We understand that a simple apology might not be enough to compensate your experience with us. It’s only an improved & better experience that might make you forget & forgive the past ones. We would request you to visit our site & check out our New & Improved Services. We have started afresh with better quality products, Experienced & Polite Customer Care Reps, New & Efficient Shipping Partners and a Brand New team all together. We hope you will have a hassle free experience in the future. For us, making Customers is, any day, more valuable than making Sales.
Regards,
Team FashionAndYou

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By: FashionandYou | Nov 12, 2013  02:58 PM Comments 0

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