I have been ordering through faasos app since 2 years and recently I became there elite member. The service is very good.
They have huge varieties of food menu, some of which are of reasonable cost and some are a little overpriced.
They have a separate menu for elite members which changes daily and a regular menu which contains sections like wraps, all day breakfasts, rice feasts, desserts and beverages. They even have combo meal offer which is value for money.
They have introduced a new feature called Faasos-Bolt which guarantees 30min for free delivery. You can track the live location of the faasos delivery agent from the app. And if the timer in the app runs out past 30 min, you can select the item is not delivered yet in the help section and the money is instantly refunded into your faasos credits upto ₹; 200, which can used into ordering in the future.
As they have introduced the 6th star concept, delivery agents are so polite so that they get 6 stars from the order.
They even give complimentary desserts time to time for Ellie members.
Overall it is very good and satisfactory.