Sep 20, 2011 08:39 PM
8070 Views
Recently I have bought Samsung electronic appliances of 75K(plasma, Home Theater and Refrigerator) from e-zone. This was real unfortunate decision for me to bye these products from eZone. I got Plasma and refrigerator delivered within committed time frame. But for home theater they kept me waiting for a month despite of several calls/reminders. Reason "we do not have this product registered in our ERP system".
Background is, when I bought these products from e-Zone, I had negotiated a better deal which outside samsung distributor was offering. I have insisted e-Zone to match the price or dishonor the deal. But they have willing accepted the deal. They have specifically put down the wrong model in commercial invoice(which was cheaper). Later they have changed it and promised me to deliver a product in 15 day!. but these day never came and I had to go through big argument to get my money back!.
Please be aware of e-Zone Pune.absolute and cheating . I would strongly suggest to buy your products from Samsung authorized dealer and not to even look at e-Zone.
