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1.49 

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Booking failed message recieved&Prmocde dsnt wrk
Nov 02, 2007 01:08 PM 2203 Views

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I booked a ticket on their ticket pe ticket offer through ezeego


website.After payment I got , instead of PNR, Booking failed message.


My ** Booking Reference No: EZR-2007-284173/A.


The PromoCode which they provide also does not work.First time I could


not book because of network or sever failure.after that when I tried to


book , I got Promo Code not valid message.When I tried to contact them


they did not respond all I got I that same busy message.


Can Anybody help me out in this matter.Does anybody have any


contact no to these guys apart from their crap customer care


no?


can mouth shut help me out in this?????


or should all we harassed guyz make a community and write to some govt officials against them.


I will try to contact them 2 more days after that I ll go to CONSUMER


COURT against Ezeego1 and ICICI bank because ICICI provide banking


support to it.


kapil chauhan .


enggkapil@gmail.com


9886755928



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Brand Response

Dear Mr. Chauhan,
We are extremely sorry for the inconvenience caused to you. We understand that the error occurred due to booking failure. We had resolved the same and the tickets had been sent across to you.
With respect to your second observation, we acknowledge that there was an issue initially with respect to getting in touch with our customer Service Team. However, we inform you that we have scaled up the team and the situation is absolutely under control now.
Further, we request you to kindly confirm if any issue pending resolution from our end.
Kind Regards,
Pallavi Garud.

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By: Ezeego1 | Jul 02, 2008  05:23 PM Comments 0

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