Jan 21, 2008 03:08 PM
2507 Views
This company is a bunch of cheats. I booked a ticket in September 2007
and cancelled it on December 20, 2007. After one month when I called them up and talked for over 15 minutes on STD, I got to know from their service
representative that they take 21 working days to process a repayment
which works out to one month. When I asked if they would pay interest
at 3.95% to my credit card the answer was no. When I asked them if they
would allow me to make a payment to them after 21 working days of
booking the ticket, there was no answer.
So these guys are essentially
rolling the money they get from the refunds for their own business
without paying any interest on that.
This is plain cheating!
To top it all, it takes ages to get to their customer service representatives. And they do not have local or toll-free numbers so you pay STD charges on this call. They try to attract people based on their promotions and cheap fares but cheap is not necessarily the best. Besides, the difference in fares are mostly very nominal.
So my advice to people is not to fall for their
promotions and cheap fares and to strictly keep away from it. This is a
"FRAUD COMPANY"!
