Mar 06, 2018 01:19 PM
5856 Views
I had purchased few Eveready LED bulbs online from different stores like Paytm, Pepperfry etc. They were also of different wattage like 12W, 14W etc.
More than 50% of these bulbs failed during warranty and we have to follow big procedure to get them replaced . Opening ticket, sending across the bulb to them and then get replacement.
When go there personally, They will send us back by giving a reason that there is no stock of 14W Golden Yellow bulb etc. After following up for over a month with Mr. Karan - 9986898032 and Pradeep -9739010804 , got replacement ( That too after I agree to accept white bulb instead of Golden Yellow) .
Some bulbs completed warranty in December and failed in January( after 15 days of completion of warranty) hence I can't claim replacement anymore.
The box says 15 years of life and maximum life of these bulbs is only 2 to 3 years . Not worth for the high price we pay. Absolutely poor customer support.
Don't be happy when it works when you purchased try it for the entire warranty period and the promised life period.
