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Eureka Forbes Water Purifier Cartridge Image

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27%
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Bad after sales service
Oct 11, 2011 04:08 PM 6215 Views

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I bought a Water purifier from Eureka forbes -Aquaguard-on 9th Sept at Chennai


this is the worst possible after sales network for any consumer durable product I know


they are yet to reach me the Sales invoice in original after 32 days of buying till now, despite several no of follow ups with teh sales officer who took the order.


I hv not known anyone in the earth will take so much time to give invoice to the customer after the product is sold


this is absloute madness


when contacted customer care no thro 39883333, the care executive is very carelessly answering that they will take 1 more week to react on this


absloute disgrace to the customers


product may be good, but the attitude of after sales service is too bad in current competitive market scenario


will the concerned guys take care of this reckless delayed sleeping attitude of such team at chennai


and take care of the customers immediately


regards


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Brand Response

Dear Mr. Kumaresh,
We regret the inconvenience you had to face and would like to help resolve this issue on priority basis.
We have made a note of your complaint and request you to kindly provide us with your address and contact details so that we can look into the matte.
For any further assistance, please feel free to write in.
Regards,
Siddhartha Singh,
Senior Brand Manager

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By: Eureka_Forbes | Oct 13, 2011  09:26 AM Comments 1

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