Sep 26, 2010 06:32 PM
2454 Views
WORST EVER SERVICE.
I am having an aquagaurd from Eureka Forbes. I have entered into the service contract which is valid till april 2011. There is a problem of a broken filter cap and the water is spilling out and the aquagaurd cannot be used.
I made my first complaint on 11.09.2010, and was told that the service person would arrive shortly.
Till the 16th no one came.
Again I called the complaint no. Was again told that some one will visit my house soon. On the 18th a service man came. Saw the aquaguard, said that he did not have the required part to replace. That he will come again the next day. Since then I have been calling everyday, same answer.
Someone will be coming shortly. Today is the 26th, and no one has still come. The most pathetic service seen, that too for such a well known brand. CONSUMERS BEWARE!!!
DO NOT EVER PURCHASE EUREKA FORBES PRODUCT AGAIN.
Dr Neel Chowdhury
