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Home > Home and Appliances > Non Kitchen Appliances > Vacuum Cleaners > Eureka Forbes Vacuum Cleaners > Eureka Forbes Euroclean Wet and Dry > Can we trust Eureka Forbes after sales now?

Can we trust Eureka Forbes after sales now?. Review on Eureka Forbes Euroclean Wet and Dry

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39%
1.59 

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Bangalore India
Can we trust Eureka Forbes after sales now?
Aug 27, 2014 12:42 AM 57978 Views

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I am little confused with company after sales and service after reading the service. I see lot of reviews have issue resolved and responded symbol. Does this mean the after sales has improved? But I still saw a review regarding life time free service and no spare parts are available in Market.


The sales Rep has told me that we are offering life time Free Service for the machine. But what I see in on the review's is there are no spares available in market and the guy who told he will get the and replace has not done and came yet, then what is use of life time free service?


Is Eureka Forbes trying to show the users that their after sales team is now started working with priority on customer compliance?Confused. Please suggest guys.


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Brand Response

Dear babukec, we are sorry to hear about your experience.
We would like to take this opportunity to resolve all the complaints you have.
Please share with us your contact details/complaint no and we will get back to you at the earliest to make sure the necessary action is taken.
Regards,
Eureka Forbes Team

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By: Eureka_Forbes | Aug 28, 2014  11:37 AM Comments 0

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