Jan 29, 2022 08:14 PM
849 Views
The machine is very useful for an ordinary household., But the service provided by Eureka Forbes the manufactures is pathetic.
If a complaint is raised, the technicians take their own sweet time to attend to your call. Now the reason of covid is quoted as a reason for delay to attend to service, Even the consumables are not readily available. One has raise a request for a consumable with the technician and he takes his sweet time to procure the consumable. The consumers can order the product online but no option for ordering consumables online.
The sales personnel are very enthuastic to sell their products but once the product is sold then it is the head of the consumer.
Very very pathetic service for a company like Eureka Forbes.