Name: High maintenance, poor service
Item: Eureka Forbes Aquaguard i-Nova Water Purifier
Rating: 2
Author: a Mouthshut User

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23%

1.59

1,102 Votes

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pramod_nair_t

Bangalore India

3 Reviews

1 Follower

High maintenance, poor service

Mar 16, 2005 02:40 PM 6794 Views

(Updated May 18, 2010 03:53 PM)

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I bought an aquaguard i-nova in Dec. 2002. In Dec. 2003, the service guy came and asked if I would be interested in extending the service contract for one year. The cost of this would be around Rs. 1000.

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Brand Response

Dear Mr. Pramod,
As a part of resolving customer complaints raised through mouthshut, we are
currently in the process of clearing backlogs and recently came across your
complaint dated March 16, 2005 posted on mouthshut.
If any of your queries is persisting, please provide me your address and
telephone number and I will ensure that the service executive from the concerned
department calls and fixes an appointment with you at your convenience.
Please feel free to get in touch with me at any point of time, should you
require further assistance.
Kind Regards,
Rupali Chanda
Manager – Corporate Communication