Name: Please Suggest a Good Water Purifier
Item: Eureka Forbes Aquaguard Total RO Water Purifier
Rating: 2
Author: a Mouthshut User

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MouthShut Score

27%

1.65

517 Votes

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raghuram84

Puttaparti India

1 Review

Please Suggest a Good Water Purifier

Jul 19, 2010 12:22 PM 4772 Views

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I just read all your reviews and I thank all. I am planning to buy a water purifier. After much surfing I found out that Aquaguard Total Reviva suits my requirement and budget.

Can give me the following details regarding this product:

What is the yearly maintenance cost?

I called up one dealer and asked him the same question. He said for every 6000 liters we just have to change a candle which costs 600/-. is it true? can u confirm the same?

How many units of power will it consume on monthly basis?

What would be the cost to fix this unit on wall?

In this model do they have less than 8 liter capacity?

How far we can trust the product in terms of Quality, Durability? How often it is prone to repairs?

Surprising all the reviews in mouth shut and other sites says in one voice that even though product is good but the customer service is Pathetic.

Can you suggest any other company product which gives this quality with excellent customer care service and with in 10K budget?

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Brand Response

Dear Mr. Raghu,
Thank you for the review. While I do understand your concerns based on the
reviews published here, I would like to highlight that Aquaguard Total
water purification systems are backed by the largest after sales service
network with over 1500 service centres across India. We do make efforts to
ensure that our customer's get the best after sales support and are
satisfied with our service delivery. We do have many testimonials to that
effect. Yes, at times we may have slipped in the service delivery and to
resolve such cases we have started this initiative on Mouthshut. I am sure
that you would have also noticed that a big majority of cases have been
resolved and many more are under resolution.
The Aquaguard Total Water Purifiers are certified by over 105 Labs
Nationally and Internationally and manufactured at ISO certified facilities.
Aquaguard Total is Trusted by over 6 Million customers and is the Only Brand
of water purifier voted by consumers in the Platinum Category in the Trusted
Brand Survey Conducted by Reader's Digest across India and a Superbrand
Water Purification System. It is the only water purifier certified by the
Indian Medical Association.
The Aquaguard Total RO is a reverse osmosis based water purifier that
provides absolutely pure safe and sweet tasting drinking water. However,
before selecting a water Purifier one must always get the input water tested
for TDS level and use a RO purifier only if the TDS level is High.
For more details I would request you to provide me with you your contact
details so that I can send our Customer Sales Specialist for a demo at your
place. He will understand your input water quality and consumption
requirement and then suggest a suitable water purifier. He will provide
answers to all your queries based on the recommended model.
Please feel free to write in for any further clarification.
Regards,
Siddhartha Singh,
Brand Manager