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Home > Home and Appliances > Kitchen Appliances > Water Purifiers > Eureka Forbes Water Purifiers > Eureka Forbes Aquaguard Total Gold Nova Water Purifier > The worst service possible

The worst service possible. Review on Eureka Forbes Aquaguard Total Gold Nova Water Purifier

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68%
2.82 

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Porayar, Tamil Nadu, India India
The worst service possible
Apr 04, 2012 04:01 PM 13496 Views

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My experience with Eureka Gold Nova aquaguard was pathetic, to say the least. I had taken AMC and my repeated calls to the customer care received no attention. They would promise service within 48 hours, but nothing happened all the time.


I escalated my requests to others in the chain, but no one attended. It was very frustrating. Now, I am planning to go with PureIt. If you are thinking to buy from Eureka Forbes, think twice. You may have to regret you decision later.


V Balasubramanian


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Brand Response

Dear Mr. Venkatramani Balasubramanian,
We regret the inconvenience caused to you and thank you to bringing this to your notice. We will have a close look to this issue and try to solve in on the urgent basis.
We have made a note of your complaint and request you to kindly provide us with your Customer ID Number, Address and contact details so that we can look into the matter.
For any further assistance, please feel free to write in.
Regards,
Siddhartha Singh,
Senior Brand Manager

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By: Eureka_Forbes | Apr 12, 2012  09:43 AM Comments 1

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