Nov 02, 2015 07:13 PM
19757 Views
(via Mobile)
(Updated Nov 02, 2015 07:16 PM)
I am writing this review after enough struggle with the poor customer care of eureka forbs,
There product is as bad as there service, 1st -You will never get service on time(they may visit you after your 10-15 followup calls to there customer care department,
2nd -Average turn around time is 4-5 days, so in case you decide to gi with there RO be prepared to give up your all peace of mind as you will be loosing all your time in getting there crap RO serviced.
3rd - they dont care about your feedback and will continue to frusted u by not providing the service even when you need it on urgent basis .
We purchased Aquaguard RO 5 Months back and I am in deep sorrow. The RO started leaking and they appeared after 6 days of my complaint and asking for money to replace the faulty part(then what is the meaning of warrenty on new item), anyways soon after 10 days of service my RO stoped working and I have to arrange for water bottels from external vendor but they didnt turned up from last 4 days,
I got a call today after 6-7 calls to there call center promising me to service my RO but no one came for service .
Now what to do . this is a big JOKE of eureka forbes . please dont buy this junk . I am traped in but u can save your hard earned money
Tushar Agrawal
Service numbers -83886094 and 84152386
