Review on Eureka Forbes ACE Vacuum Cleaner by MouthShut User

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22%

1.46

629 Votes

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shalini151

rewa India

8 Reviews

32 Followers

Bad experence

Nov 06, 2008 02:10 PM 2791 Views

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Eureka forbes ace vacuum cleaner this vacuum cleaner worst.

Please do not buy this product at all. I brought this for cleaning my house but this is too heavy to carry for cleaning when ever I clean with this I got pain in my arms but now I'm ready to clean with a Jhaadu but not with vacuum clear.

This vacuum cleaner for using this first u have to read which accessories you have to use for cleaning & fit the accessories for cleaning than waste electricity in this & bad part is to clean dust bag of the vaccum cleaner oh my god. I don't no who invent this product I cant even think of buying potable one, I have a worst experience with this vacuum cleaner, I will say don't go for this product or not even think to gift some one. I think eureka forbes should give something in exchange in place of this product

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Brand Response

Dear Ms Shalini:
Thank you for your feedback.
As far as After Sales Service is concerned we do agree that the Service technicians need to explain things to the customers properly and for this purpose we carry out structured training programmes for our service personnel to equip them with the necessary information. Further, to enable the customers maintain and use their product in an efficient manner, we mention right ways of using different accessories like dust bag, fittings, etc.
However, if there is something in particular that you would like to know we would be happy to provide the relevant information and endeavor to include it in our future manuals.
We appreciate your valuable feedback on the various aspects of our product and thank you for choosing to be a part of the 3 Million Euroclean family. Please do let us know if we can be of any further help.
Regards
Rupali Chanda
Manager – Corporate Communication