Dec 23, 2016 02:22 AM
10892 Views
The airlines falsely penalized me(equal to cost of ticket) for schedule change which was not confirmed by me.When I called the customer care I asked for the schedule change but unfortunately the credit card got declined so it was obvious the changes remains cancelled but the airlines wihout infoming me made the changes but did not inform me about it and when I called them for confirmation they asked me to pay penalty amount equal to cost of the ticket and told me neither my original booking date is confirmed nor the changed dates for both which I was asked to pay.The entire plan was to charge me at the airport when iam with my wife and luggage where I will be helpless and would have to ultimately give in and pay them the amount.The worst part was the Make my trip .com which I had booked the ticket from had no clue of the entire process.it was non refundable ticket.
so the total amount the airlines extracted out of me was 1200 dhs which was equal to my one way ticket for 2adults.
So please cautious with these airlines, you never know when you get trapped!
