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MouthShut Score

31%
1.94 

Paper Handling:

User friendly:

Service:

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Other Features:

Rs. 9,999 (Launch price)

Epson

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Verified Member MouthShut Verified Member
Dhubri India
Bad quality printer
Dec 04, 2017 07:18 PM 8214 Views (via Android App)

Paper Handling:

User friendly:

Service:

Printing Speed:

Other Features:

I have recently bought this printer for my shop. But I have very bad experienced about this printer. Now I want to share with you below-


1> After using one hour it starts very heating and you will get the burned smelt from the printer.


2> It takes more time to print the page than other printer, Average time for the Black and White page it takes 10-15 seconds and color takes more than 25 seconds, which is really not good.


3> Ink is very bad with this printer, sometime it would not print the correct area even though the paper position is correct.


4>After using it for a week continue, it starts weird sound from the printer while printing and day by day the sound starts to increase.


5> It has a WiFi connecting feature but sometime would not be connected due to connectivity issue, that means the WiFi speed/power and range is very low.


6> Service of this printer is not so good and also their service engineers has no proper knowledge to identify the issue exactly. I have raised a complaint about the sound issue but they said sound is normal and need to upgrade the printer to avoid sound. They have not helped me for the issue, instead of help they want to buy another printer of higher price. This is not good. Their service representatives are very bad. Now I stopped to use this printer since they were not able to helped me. I bought a new printer of another company’s and which is working without any printing, sound, image quality issue. It is working very fine. So I am very happy with my new printer.


7>Printing speed is very slow than other company's printer. I am not satisfied with this speed.


8>Many other features is not available by this price. Also There are not any awesome other good features are available of this printer.


9>It is not value for money, this printer bought means I had lost my money.


So guest please don't buy/use this printer.


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