Nov 12, 2017 03:48 PM
1785 Views
It is very shameful that Elica products are worst in the market. Don't go for it.
I purchased Elica cooktop 2 weeks before. This cooktop has 4 burners. One burner stop working from 3 days of date of purchase. You technicians are worst. One person named birbal came to my house for checking and he replaced existing branded Elica Nozzle for that burner with local nozzle from local market and he himself stated this saying in order to save time. But the problem was not that. He went back saying that product is fine now. After just 6 days the same burner goes off. Another person visited sent by Birbal with no Elica ID Card, no dress and even he don't know the complaint Number. He cleared same nozzle with pin and said its working fine.
He even happily said that it was not a big issue it as just clearing nozzle. I mentioned him that if I would have clear nozzle and more gas started coming and a blast happens at my place. Was that not a issue? He started giving me crab reasons. I didn't allowed him to back his job sheet as he didn't knew Comlaint number and was not mentioning correct information there.
Again now its 7 days over and the same burner again goes off.
This is the quality of products Elica has. Please don't go with Elica products better go with other brands.
I urge Elica to immediately replace my faulty cooktop.
Name: Sachin Gupta
9958095444
