I don't know what is the issue with elica's customer care. My chimney is not working from past 1 week and Im facing so much problem due to that.
First of all they don't answer on their customer care number. You have to wait a lot for them to answer. And even after you file complain nobody comes to solve the issue.
They just have issued me complanit number but no one came to fix the issue which Im facing.
Overall working of the chimney is good and elica provide a vide variety of chimneys but I dont know whats the issue with their customer service. You better find someone before hand to fix your chimney if it ever misfunctions.
Hope the review was helpful!:)