Elica Cooktops are the worst products in industry. Review on Elica Chimneys

Elica Cooktops are the worst products in industry. Your service person, had come today at 7.30PM, and tried to do replacement.

So called your service person, whom you had sent, doesn’t even know:

1. how to handle the tools,

   
   




2. Didn’t have any idea on removing the faulty part

   
   




3. did lot of ware and tare to our stove, hitting it very hard,

   
   




4. he said, he has replaced the faulty part with the new one, but issue still persisted.

   
   




5. Totally he is an very unskilled and untrained service person from your brand.

   
   

So we have asked him to keep the old/faulty part as it is in the cooktop and make it work and leave the place. Very very disappointed over this and am feeling guilty for purchasing Elica, it’s one of my life time mistake. Worst service ever seen.

Hi,

Please find the Serial number, which elilca team asked to check warrany check, over phone.

CT Vetro H60 Slim AI Cook Top: Serial Number: HK12037558.

Am not able to comment to Ellica customer care over phone.

Please provide the Warranty Status for the same.

Thanks

Guru

9008711991

9620121054

-Kumar Guru

9008711991

Hello Elica,

No one had called me on this regards. How can you say its resolved as per satisfaction. This issue is not resolved and it’s still persistent. Such a worst service centers you have. People doesn’t know how to fix issues of  your own products.

I will be going to consumer court on the same. Will be spreading awareness to people via online on Elica’s low quality products and cheap quality services. Let me know your higher authorities contact details, will be writing to them as well.