Nov 24, 2015 08:39 AM
28331 Views
I hired Brainstorm Force in India through Elance who was dishonest with me and deceived me. I hired them to help me gain internet presence and rank higher on search engines but I found out that during the time I hired them, I was never listed with any search engines. No one could find me! I didn't pay this freelancer to have no one find me on the internet! I couldn't believe it. I have proof that I was deceived by this freelancer and had to hire another company outside of Elance to fix this issue which is a big deal because I had to shell out more money.
I called Elance and tried to get my money back but their process for refunding my money after funds are released through escrow is nonexistent. Basically, you won't get your money back even if a freelancer deceived you and it was fraud! Read all the reviews. Elance doesn't refund money. Even requesting for a refund after a job is closed is pretty much 0%. It is up to the freelancer to refund my money and I'm 100% sure they will not refund my money. Elance has no process for dealing with fraud after escrow is released and since I didn't know much about search engine optimization, I believed the freelancing company I hired. I believed they were doing their job to help me succeed. BIG MISTAKE ON MY PART. I'm just sorry I hired this freelancer and I'm even more sorry that I went through Elance.
I want to get my hard earned money back. I will not recommend Elance ever and will never use them again. I don't even care if they close my account. I submitted a bad customer review to BBB and BBB rejected my review because Elance complained and BBB sided with Elance. Wow, is this what the world has come to where customers are wrong and the large companies who make millions of dollars are right? Unbelievable. I won't stop until I get my money back and if I have to write bad reviews of Elance on every single site out there, I will.
