Aug 22, 2020 05:41 PM
3694 Views
Hello Everyone! Today I want to share my experience with Ecom Express. I have ordered an item from Snapdeal and shipped via Ecom Express Courier.
First of all I waited for my parcel at least 15 days and when tracking details showing it is coming on next day. I have waited for a package for a whole day but did not receive my product. Next day I got a message on my phone that item is returned and back to seller.
When I asked with customer service about my package they told me that package was returned to seller because customer refuse to take delivery that is why they returned the package back to seller. I also told them that I was waiting for my package and nobody came to deliver my package then how can I refuse to take package.
Seriously, Ecom returned my package without even calling me and did not even tried to deliver my item. Instead they just returned back to seller. I will not buy anything via Ecom express again.
I will not recommend this courier service to any one.
