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16%
1.18 

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Verified Member MouthShut Verified Member
Kochi India
Worst courier company.
Jan 18, 2019 01:58 PM 4481 Views
(Updated Jan 18, 2019 02:00 PM)

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I have ordered a spectacle through lenskart on 7th January 2019, They have dispatched it through ecom express on 13th. Since then there is no update.


When you track using tracking number(here is my tracking code, anyone can track and see 986834466) you will see the following.


Bag scanned at Hub


Bag connected from HUB


There is no information where it is scanned, for the last 4 days, I am seeing the same. I am not sure what they are upto.


I tried contacting them through the site, none replied, they are least bothered about it. Even in social media, the response is not that good. I do not know how such companies exist.


No one should select Ecom for their courier needs.


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Brand Response

Hi jinsonkaredath,
We do apologize for your past experiences. This is certainly not the experience we intend to offer to our customers. Kindly contact us on customercare@ecomexpress.in for any queries. We will surely look into your matter and will assist you with best possible solution at the earliest.

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By: EcomExpressOfc | May 05, 2022  11:14 AM Comments 0

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