Jan 05, 2016 03:03 PM
4317 Views
I have purchased SAMSUNG 32 GB MICRO SD MEMORY CARD EVO CLASS 10 from ebay.in Dated: 24 Dec 2015, Item ID - 272081255532, Seller ID: ajashr-0.
I have inserted it in my mobile phone( Motorola 2nd Generation) and tried it to access it but it failed to mount. So I have tried it in my friend's mobile phone( HTC V1) and the same result came out.
I have instantly informed ebay.in on 30 Dec 2015 and raised my claim. The following is my claim information.
Issue Type: Item not working/broken
Preferred Resolution: I want my money back
I have received email from ebay and following is the details:
Sub: An eBay Guarantee* claim has been opened for your transaction.
Claim ID: 1577073
PaisaPay ID: 41436466453
Item number: 272081255532
On 3rd December I have got a call from ebay that they have rejected my claim without describing me any reason. I have asked them to send me email describing the reason of rejection of my claim. But still they did not do it but they have closed my claim.