Great. I have ordered from them twice and it has been an impeccable experience both the times. One of the orders was a pair of shoes, which turned out to be one size smaller. I won’t blame their measurement instructions, which are accurate. Anyhow, I requested an exchange for a bigger size which is not an option. You can only return and then buy the correct size all over again, which is what I did.
This was the first time that I had to return an online order, but the experience was absolutely hassle free.